Danielle Van Jaarsveld

Contact Information

vanjaarsveld@sauder.ubc.ca

phone: 604-822-8441

Alternate Contact

Sachi Wickramasinghe

Media Relations Specialist

Tel: 604-822-4549

Email: sachi.wickramasinghe@ubc.ca

Expertise

Call centre management practices, employer-employee relations

In the Media

Recent press releases and articles: Sauder researchers shed light on the dark side of the workplace The customer isn’t always right